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Privacy Policy

At Insight Dev. Ltd, we care about privacy and are committed to protecting any Personal Data handled by us. All Personal Data is Processed in accordance with our obligations under applicable privacy and data protection law, including the UK retained version of Regulation (EU) 2016/679 (GDPR) and the Data Protection Act 2018.

This privacy policy explains how we collect, store, process your personal data and the reasons for disclosure of your personal data to others when/if that may occur. In addition, information is provided on how to exercise your rights in connection with our Processing of Personal Data.

Insight Dev. Ltd (company reg. no SC791143) (“Caseguru”, “we”, “us”, “our”) is the Controller of all Personal Data listed in this Privacy Policy (The “Policy”). This means we are responsible for deciding how your personal data is used and how we keep such data safe and secure.

This policy has been last updated in June 2024.

Definitions and Interpretations

1. In this Privacy Policy, the following definitions apply:
   - “Applicable Law” refers to the legal framework governing the handling of Personal Data. This includes regulations such as the GDPR, relevant national laws, and any directives, guidelines, or recommendations provided by the Information Commissioner’s Office or other relevant national or EU supervisory authorities.
   - “Controller” refers to the company or organisation that determines the purposes and methods of processing personal data. The Controller is accountable for ensuring that the Processing of Personal Data complies with Applicable Law.
   - “Data Subject” denotes the individual, who is a living, natural person, whose Personal Data is undergoing processing.
   - “GDPR” refers to the retained EU law version of the General Data Protection Regulation ((EU) 2016/679).
   - “Personal Data” encompasses all information pertaining, directly or indirectly, to an identifiable natural person.
   - “Processing” refers to any operation or series of operations carried out on Personal Data, such as storage, modification, access, transfer, and similar actions.
   - “Processor” denotes the company or organisation responsible for handling personal data on behalf of the Controller. The Processor is obligated to process Personal Data solely according to the instructions provided by the Controller and in compliance with the Applicable Law.
   - “The Services” refers to our web application located at https://ai.caseguru.app/
   - “Data” collectively refers to all information that you submit to Caseguru via the Website. This definition encompasses, where relevant, the definitions provided in the Data Protection Laws.
   - “Cookies” refer to small text files placed on your computer by this Website when you visit specific parts of the Website or use specific features. Further details regarding the cookies utilised by this Website are outlined in the section below (Cookies).
   - “Data Protection” encompasses any relevant law concerning the processing of Personal Data, which includes, but is not limited to, the GDPR, along with any national implementing and supplementary laws, regulations, and secondary legislation.
   - “Insight Dev. Ltd, we or us or our” refer to Insight Dev. Ltd, a company registered in Scotland with the company number SC791143, having its registered office at 492 St Vincent St., Glasgow, G3 8XU.
   - “UK and EU Cookie Law” refers to the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 and the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018.
   - “User or You” refers to any third party accessing the Website who is not either (i) employed by Caseguru and acting within the scope of their employment or (ii) engaged as a consultant or in another capacity to provide services to Caseguru and accessing the Website in connection with the provision of such services.
   - “Website” refers to the website that you are presently using, https://ai.caseguru.app/ and any sub-domains of this site unless explicitly excluded by their own terms and conditions.

2. In this Privacy Policy, unless the circumstances dictate otherwise:
   - i) Where appropriate, the use of singular terms also encompasses their plural counterparts, and vice versa.
   - ii) Any mention of sub-clauses, clauses, schedules, or appendices refer to those contained within this Privacy Policy.
   - iii) The term “person” encompasses firms, companies, government entities, trusts, and partnerships.
   - iv) The term “including” is to be interpreted as “including without limitation”
   - v) Any reference to statutory provisions includes any modifications or amendments thereof.
   - vi) The headings and sub-headings within this Privacy Policy are for organisational purposes only and do not constitute provisions of the policy itself.

Scope of this Privacy Policy

3. This Privacy Policy pertains solely to the conduct of Caseguru and Users in relation to this Website. It does not encompass any other websites accessible from this Website, including, but not limited to, any links we may provide to social media websites.

4. In accordance with the relevant Data Protection Laws, Caseguru is designated as the “Data Controller”. This signifies that Caseguru determines the purposes and methods by which your Data is processed.

Personal Data we collect about you:

5. We might gather the subsequent Data, encompassing personal Data, from you:
   - i) Name
   - ii) Contact information like email addresses and telephone numbers
   - iii) Information regarding the user’s legal matters and interactions with the AI: in each instance, adhering to this Privacy Policy.

How we collect Data:

6. We acquire Data through the following methods:
   - i) Data is provided to us by you; and
   - ii) Data is gathered automatically.

Data provided by you:

7. Caseguru gathers your Data though various means, including:
   - i) when you reach out to us via the Website, telephone, post, email, or any other communication method.
   - ii) when you register with us and establish an account to access our products/services.
   - iii) when you utilise our services;

In each instance, adhering to this Privacy Policy.

Data automatically collected:

8. When you visit the Website, your Data is collected automatically, within the constraints of applicable laws. For instance:
   - i) We automatically gather certain information about your Website visit to enhance content and navigation. This includes your IP address, the dates and times of access, frequency of visits, and your interactions with the content.
   - ii) Your Data is collected automatically through cookies, aligned with your browser’s cookie settings. Refer to the “Cookies” section below for more information on their use on the Website.

Our utilisation of Data:

9. We may require any or all the previously mentioned Data occasionally to ensure the provision of optimal service and experience when using our Website. Specifically, the Data may be utilised by us for the following purposes:
   - i) Internal record-keeping;

In each instance, in compliance with this Privacy Policy.

10. If necessary for our legitimate interests, we may employ your Data for the above-mentioned purposes. Should you disagree with this, you retain the right to object under certain circumstances (refer to the section titled “Your rights” below).

11. The legal basis for processing your Data when registering with us and establishing an account to receive our services is the performance of a contract between you and us and/or undertaking steps, as requested, to establish such a contract.

Sharing of Data:

12. Your Data may be disclosed with the following groups of individuals for the following purposes:
   - i) Our employees, agents, and/or professional advisors – to seek guidance from professional consultants;
   - ii) Lawyers – exclusively for the purpose specified in this Privacy Policy;
   - iii) Third parties – exclusively for the purpose outlined in this Privacy Policy;

In each scenario, in compliance with this Privacy Policy.

Ensuring Data Security:

13. We implement technical and organisational safeguard to protect your Data. For instance:
   - i) Access to your account is managed through a unique username and password.
   - ii) We store your Data on secure servers.

14. These measures also encompass procedures to address any specified data breaches. If you suspect any misuse, loss, or unauthorised access to your Data, please notify us promptly via email at updates@caseguru.app.

15. For detailed guidance on protecting your information and devices from online threats such as fraud and viruses, you can visit www.getsafeonline.org. Get Safe Online, supported by HM Government and leading businesses, offers extensive resources for online safety.

Retention of Data:

16. Unless required or allowed by law, we will store your Data on our systems only for the duration needed to fulfil the purposes outlines in this Privacy Policy or until you request its removal.

17. In the event of Data deletion, it may persist on backup or archival media for legal, tax, or regulatory obligations.

Your Data Rights:

18. You hold certain entitlements regarding your Data:
   - i) Access Rights – You can request to a) the details we retain about you at any time, or b) alterations, updates, or deletions of said details. Access to your information is generally provided without charge, unless the request is considered “manifestly unfounded or excessive”. We reserve the right to decline such requests within legal bounds, providing justification for refusal.
   - ii) Rectification Rights – If inaccuracies or incompleteness are detected in your Data, you have the authority to request correction.
   - iii) Erasure Rights – You are empowered to seek the removal or deletion of your Data from our systems.
   - iv) Usage Restriction Rights – You have the right to impose restrictions on the utilisation of your Data.
   - v) Data Mobility Right –

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